Privacy Policy

1. Who we are

Insightful Intervention P.C. is a private therapy practice led by Laura George, Licensed Professional Counselor. We provide virtual therapy to adults located in Colorado.

Website: https://insightfulintervention.com
Phone: 720-792-3504
Email: privacy@insightfulintervention.com
Mailing Address: 18121 E. Hampden Ave Suite C-122, Aurora, CO 80013

2. Scope

This Privacy Policy explains how we handle information collected through our website, our contact and booking forms, and our SMS communications. Clinical services and medical records are handled in a separate secure partner portal that has its own privacy terms. The website does not store clinical records and does not route Protected Health Information through email or SMS.

3. Information we collect

3.1 Information you provide on the website

• Contact form details such as name, email, phone, and a short message.
• Appointment request details needed to help schedule the first session.
• SMS consent when you opt in through our form.

3.2 Information collected automatically

• Technical data such as IP address, device type, and pages viewed.
• Cookies that support basic site functions and analytics.

3.3 SMS program records

• Opt in and opt out events, message logs, timestamps, and your phone number. These records are kept for compliance and to manage your preferences.

4. How we use information

• To respond to inquiries and provide scheduling support.
• To send one-to-one SMS messages for coordination, reminders, and follow ups.
• To improve site performance and content using aggregated analytics.
• To meet legal and regulatory requirements.

5. SMS terms

• Purpose: scheduling, reminders, coordination. No marketing.
• Frequency: varies.
• Fees: message/data rates may apply.
• Commands: STOP to opt out, START to resume, HELP for help.
• Links: may include links to portal/website.
• Sharing: no sale or marketing use of mobile numbers.
• Records: we keep opt in/out and logs for compliance.
• Emergencies: not for emergencies; call 911 in crisis.

6. Cookies and analytics

We use privacy friendly analytics to understand traffic and improve the site. We do not build advertising profiles. You can control cookies in your browser.

7. Legal bases and retention

We process information to deliver requested services and meet legal duties. Contact form entries and SMS consent logs are kept as long as needed for service/compliance, then deleted or anonymized.

8. Sharing of information

We share limited info with service providers for hosting, analytics, forms, scheduling, and SMS. They act on our behalf under agreements. We may disclose info for law/safety. We do not sell personal info.

9. Security

We use reasonable administrative, technical, and physical safeguards. Clinical communication is directed to the secure partner portal, not email or SMS.

10. Your choices

• Opt out of SMS by replying STOP.
• Contact us to update details.
• Call instead of using forms if you prefer.

11. Children

Services are for adults. The site is not directed to children under 13.

12. Geographic scope

We serve adults in Colorado. The site is controlled from Colorado, USA.

13. Changes

We may update this policy. We post the date at the top. Continued use means acceptance.

14. Contact

Email: privacy@insightfulintervention.com or call 720-792-3504.